Magento 2 Product Return RMA (Return Merchandise Authorization) allows the store owner to integrate RMA system for its customers so that they can create a request for product return. RMA is very useful for managing product return/refund/exchange/order cancellation.
With the help of Magento 2 RMA Extension, a registered customer or a guest customer can return the products, have them exchanged or refunded within the admin specified time limit.
Key Features of Magento 2 RMA Extension :
- Send and receive file attachments with the messages.
- Create customizable fields for the RMA Request Form.
- Guest Customers can generate RMA too.
- Buyer and Admin can communicate using the RMA system.
- RMA History with Filters and Pagination.
- Show Return Policy Page to customers.
- Dynamic order selection with various option.
- Print RMA details and shipping label easily.
- The customer can also enter consignment number and upload images after RMA generation.
- The admin can manage RMA status as well as Reasons.
- The customer and the admin receive notification emails.
- Using Return Quantity, the admin will return RMA quantity to their store.
- The admin can select the allowed product types for RMA.
- 100% Open-source, Support multi-store, Support multi-language.
- Easy to install and customize.
Why Need Magento 2 RMA Extension and How Does It Work?
Product return is a much-needed feature in the e-commerce store. RMA feature helps to improve end-user experience and satisfaction. As goods are bought without the physical inspection by the buyers.
So this module provides the freedom to the customer to return and exchange the bought goods. This module offers a quick and convenient way to the customers to file an RMA.
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